Problem Statement

A fast-growing fintech in the MENA region wanted to launch a full-stack digital banking experience for SMEs — offering current accounts, multi-currency wallets, and instant payments through a single app. However, their existing core banking provider lacked modular APIs, delayed go-lives, and required extensive manual compliance workflows. The result was a fragmented user experience, slow product rollout, and high operational costs — limiting their ability to compete with agile, digital-first neobanks.

Solution Provided

We deployed ZenPay Digital, our neo banking platform, to serve as the fintech’s core digital banking and account infrastructure. Built for speed, compliance, and flexibility, the platform provided a unified foundation to launch and scale banking products faster. The solution included:

• Modular Core Banking Engine: Enabled real-time ledgering, instant reconciliations, and dynamic account structures for individuals and SMEs.
• Instant Onboarding: Integrated eKYC and biometric verification for paperless, compliant account opening.
• Multi-Currency Wallets: Supported global accounts with FX conversion, enabling seamless cross-border transactions.
• Pay-In & Payout Orchestration: Unified APIs for collections and disbursements via local and international rails (UPI, SWIFT, SEPA).
• Compliance Automation: Embedded AML, sanctions, and reporting modules for regulatory readiness across jurisdictions.
• Developer-First Integration: SDKs and sandbox environments accelerated partner onboarding and reduced deployment time.

Benefits Realized

The implementation of ZenPay Digital enabled the fintech to move from concept to a fully operational neobank in record time — while enhancing compliance, reliability, and scalability.

• Faster Launch: Reduced time-to-market by 60%, allowing the fintech to go live in under 10 weeks.
• Operational Efficiency: Automated reconciliation and compliance workflows cut manual effort by 70%.
• Expanded Reach: Introduced multi-currency capabilities that increased cross-border transaction volume by 45%.
• Customer Growth: SME customer base grew by 30% within six months of launch.
• Improved Reliability: Achieved 99.9% uptime, ensuring uninterrupted account operations and real-time settlements.

The Outcome:

By adopting ZenPay Digital, the fintech successfully transitioned from vision to execution — launching a secure, compliant, and scalable neobanking platform that serves customers across multiple markets. ZenPay Digital now powers their account infrastructure, payment orchestration, and compliance workflows — enabling them to innovate faster, serve smarter, and scale globally with confidence.